NYSEG and RG&E issued press releases encouraging customers to take advantage of payment options, budget billing, energy saving tips and energy efficiency programs ahead of projected rising winter energy costs.
NYSEG and RG&E do not own generation but procure energy on the open market which has experienced a rise in fuel prices due to supply constraints and global events. The companies do not realize any financial benefit from supply charges, as supply charges are passthrough costs that represent the actual cost of purchasing the energy to deliver to customers.
SEE HERE for the press releases from both companies outlining the estimated impacts on customers as well as helpful information that can be shared with them for assistance.
Throughout the winter heating season, we will continue to remind our customers of programs and assistance available to help them manage their utility bills. We would appreciate your partnership in assisting your constituents, our customers by making information on these programs available to them.
NYSEG and RG&E Government & Community Relations